EXFO Mission
EXFO's mission is to be the world leader in fiber-optic test instrumentation by pursuing excellence; achieving customer satisfaction; creating innovative, quality products; and having personnel dedicated to these goals.

Innovation
EXFO, founded in 1985, has enjoyed steady, phenomenal growth, and its innovative test and measurement instruments have been very successful within the fiber-optic industry. By setting new standards, EXFO has led the way to more powerful, easy-to-use products; thus, its research and development personnel constantly explore new ideas to create original test tools.

Many of EXFO's firsts obtained immediate success, such as the VCS-20A, the first full-duplex digital talk set on the market; and the FOT-910, the first bidirectional, automated handheld test kit. The FTB-300 Universal Test System, an innovative product, is the smartest test set ever offered to fiber-optic professionals. This rugged, portable UTS is a PC-based platform combined with a series of high performance, field-interchangeable test modules.

EXFO is always seeking new ideas and in doing so has found it beneficial to create a partnership with various university research labs, such as Laval University, the University of Geneva, and CNET University. These collaborations enable EXFO to approach the next millennium with confidence.

Quality Products
EXFO's success can be attributed to the work of its many dedicated employees and administrators, and to its high quality products. The company believes that customers must be able to trust both their instruments and test results. All of EXFO's products are engineered to be highly accurate, easy to use, as well as quick and effective. These solid instruments can withstand rigorous work conditions and ensure reliable testing.

EXFO is proud of the many awards and acknowledgments it has received over the years, among them being: Best Canadian Product of the Year (1990); Quebec Chamber of Commerce's Best High Technology Firm of the Year (1992); Mercuriades for Small Company of the Year in Quebec (1994); and, one of the 50 Best Managed Private Companies in Canada (1995). EXFO's ISO-9001 certification only further validates its constant commitment to be the best fiber-optic test equipment provider in the world.

Customer Support
EXFO listens to customers to understand their testing requirements so its team of top engineers can develop new products to meet those needs. This process has enabled EXFO to reach new markets as well as put fiber optics to the test in more than 100 countries. With its corporate headquarters being located in Canada, EXFO has established offices in the United States, France, Switzerland, and Hong Kong so as to continue offering the best customer service. EXFO's worldwide network of sales representatives and distributors totals more than 500 professional sales engineers. Customers can reach trained personnel through the product support lines for immediate and thorough after sales service.